At TP Containers, we strive to provide a secure and transparent payment process for all of our customers. This Payment Policy outlines the terms and conditions governing payments, accepted payment methods, order processing, and related policies.
1. Accepted Payment Methods
We accept the following payment methods for all transactions made on our website, www.tpcontainers.com:
- Visa
- Mastercard
- American Express
- Discover
- JCB
- Diners Club
- Apple Pay
2. Currency
All prices listed on our website are in United States Dollars (USD). All payments are processed in USD. If you are using an international card, your card issuer may apply additional fees or convert the total amount to your local currency at their exchange rate.
3. Payment Processing
When you place an order, the total purchase amount will be charged to your selected payment method at checkout. Orders will not be processed or shipped until payment is successfully received.
4. Order Handling Time
- Orders are typically processed within 2-4 business days after the payment is received.
- Same-day processing is available for orders placed before 5:00 PM (New York Time), Monday to Friday.
- Orders placed after 5:00 PM (New York Time) will be processed on the next business day.
5. Shipping Fees
- A flat shipping rate of $385.00 applies to all orders, regardless of location within the USA.
- Shipping transit time is typically 5-7 business days after your order has been shipped.
6. Failed or Declined Payments
If your payment fails or is declined for any reason, we will notify you promptly. Your order will not be processed until a valid payment method is provided. Please ensure your payment information is correct and up-to-date.
7. Payment Security
We take your payment security seriously. All payments made on our website are securely processed using Secure Socket Layer (SSL) encryption. We do not store or have access to your full payment card details, as all sensitive information is handled by our payment processors.
8. Billing Information
Please ensure that the billing information you provide matches your payment method’s details. Incorrect information may cause delays or cancellation of your order.
9. Refunds and Returns
If you wish to return a product and are eligible for a refund, refunds will be issued to your original payment method within 10 business days after the return is received and inspected. For more information, please refer to our Return Policy.
10. Sales Tax
Applicable sales taxes will be applied to your order based on your shipping address and current state tax regulations.
11. Contact Information
If you have any questions regarding payments or if you encounter any issues during the payment process, please contact us at:
- Phone Number: +1 (361) 200-0151
- Email: info@tpcontainers.com
- Physical Address: 131 W Stoddard Ave, Aransas Pass, TX 78336, USA
- Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (New York Time)